1. Does the course have prerequisites?

No, the course does not have prerequisites.

2. What is the course format?

The course is offered in an online format.

3. What is the course duration?

The total duration is 30 minutes.

4. Who is this course intended for?

For leaders, customer service professionals, HR, healthcare, workplace safety, and anyone who wishes to improve their communication.

5. Does the course cover interpersonal communication?

Yes, it focuses on developing communication through active listening.

6. Does the course help reduce conflict?

Yes, it teaches techniques that contribute to more empathetic and collaborative relationships.

7. Does the course teach practical techniques?

Yes, it presents tools and techniques applicable to daily life.

8. Does the course cover communication methodologies?

Yes, it includes concepts such as BANT and SPIN Selling.

9. Does the course relate active listening to other skills?

Yes, it connects it with non-violent communication and public speaking.

10. Does the course have an expiration date?

No, the course does not have an expiration date.